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Privacy Policy

This Privacy Policy ("Policy") describes how Authenticgemstone.com (“we”, “us”, “our”) collects, uses, and shares personal data in connection with your use of the website (“Service” or “Services”). By accessing, browsing, or otherwise using the Site or any other aspect of the Service, you acknowledge that you have read, understood, and agree to be bound by this Policy.
 

General

We recognize the importance of the personal data you have entrusted to us and believe that it is our responsibility to properly manage, protect and process your personal data. This Policy, together with our Cookie Policy and Terms of Service, is designed to assist you in understanding how we collect, use, disclose, and/or process your personal data. Unless restricted by law, you agree that we may process your personal data in the manner, and for the purposes set out in the terms described herein.

 

As part of our efforts to ensure that we properly manage, protect and process your personal data, we will be reviewing our policies, procedures, and processes from time to time. We reserve the right to amend the terms of this Policy at our absolute discretion. Any amended Policy will be posted on this website. No individual notice will be sent to you. You are deemed to have acknowledged and agreed to any amended version of this Policy if you continue to use the website after the changes have taken place. As such, you are encouraged to visit the website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.
 

Definition

“You” refers to users of our website.​

“We” refers to Authenticgemstone.​

“Website” refers to the website and/or applications operated by us, including any revised, modified, or updated versions thereof.​

“Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.​

“Cookies” refers to small text files that websites store on your device to uniquely identify your browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
 

Sources of Personal Data

We may receive and/or collect your personal data from the following channels:​

  • Directly through communications that we exchange with you;​

  • Indirectly from a third party to whom you may have given consent to disclose your personal information to us; and​

  • Automatic data collection such as cookies and similar technologies that automatically log information about you, your devices, and your interactions with the website.

Purposes for Use, Collection, and Processing of Personal Data

The personal data which we collect from you may be collected, used, disclosed, and/or processed for various purposes, depending on the circumstances for which we may/will need to process your personal data, including:
 

  • to communicate with you;​​​

  • to assess, process, and provide products and/or services to you;​

  • to process any payments related to your commercial transactions with us;​

  • to respond to your inquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us;​

  • to provide you with services or assistance that you have requested;

  • to provide you with information and/or updates on our products, services, upcoming promotions offered by us, and/or events organized by us and selected third parties which may be of interest to you from time to time;​

  • for direct marketing purposes via SMS, phone call, email, fax, mail, social media, and/or any other appropriate communication channels, in accordance with your consent;​

  • to share any of your personal data with the auditor for our internal audit and reporting purposes;​

  • to share any of your personal data pursuant to any agreement or document which you have duly entered with us for purposes of seeking legal and/or financial advice and/or for purposes of commencing legal action;

  • for meeting any applicable legal or regulatory requirements and making disclosure under the requirements of any applicable law, regulation, direction, court order, by-law, guideline, or code applicable to us; and​

  • for other purposes required to operate, maintain, and better manage our business and your relationship with us, which we notify you of at the time of obtaining your consent.

Collection of Personal Data

Types of personal data which we may collect from you include:​​

  • Contact information such as your first and last name, phone numbers, email addresses, and social media information, including the contact information of your representative (if you contact us on behalf of a juristic person)​

  • Communications that we exchange with you, including when you contact us with questions, feedback, or otherwise  ​

  • Device data such as your device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type, IP address, unique identifiers, language settings, and general location information such as city, state or geographic area​

  • Online activity data such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing the website, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access

Disclosure of Personal Data

In order to smoothly conduct our business operations or to fulfill our obligations to you, we may also disclose the personal data that you have provided to us to our third-party service providers, agents, affiliates, or related corporations, for one or more of the purposes stated in the Purposes for Use of Personal Data section. We will also disclose your personal data to government regulators or authorities in order to comply with any laws, rules, guidelines, regulations, or schemes that apply to us. Examples of third parties that we disclose your personal data to include:

  • Third-party service providers who provide administrative or operational services in connection with our business such as telecommunications, information technology, logistics, delivery, postal services, and services relating to marketing and promotional activity​

  • Professional advisors, consultants, and/or external auditors​

  • Relevant government regulators or authorities

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​The third parties with whom we conduct business are only authorized to use your personal data to perform the service for which they are hired. As part of our agreement with them, they are required to adhere to the law and any policies that we provide, and to take reasonable measures to ensure your personal data is secure. We respect the confidentiality of the personal data that you provide to us. We do not sell personal data to any third party.

Data Retention

Personal data will be processed and stored for as long as required by the purpose they have been collected for.

  • Personal data collected for purposes related to the performance of a contract between us and you will be retained until such contract has been fully performed.​

  • Personal data collected for the purposes of our legitimate interests will be retained as long as needed to fulfill such purposes or as required by law.​

  • We may be allowed to retain personal data for a longer period whenever you have given consent to such processing, as long as such consent is not withdrawn.​

  • We may be obliged to retain personal data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.

Security Measures

  • We put in place reasonable security arrangements to ensure that your personal data is adequately protected and secured. In particular, reasonable security arrangements will be taken to prevent any unauthorized access, collection, use, disclosure, copying, modification, leakage, loss, damage, and/or alteration of your personal data. However, we cannot assume responsibility for any unauthorized use of your personal data by third parties which are wholly attributable to factors beyond our control.​

  • We also put in place measures to ensure that any of your personal data that is in our possession or under our control is destroyed and/or anonymized as soon as it is reasonable to assume that:

    • the purpose for which that personal data was collected is no longer being served by the retention of such personal data; and

    • retention is no longer necessary for any other legal or business purposes.​​​​

Rights of Users

As the data owner or user, you may exercise certain rights regarding the data processed by us. In particular, you have the right to do the following:

Right to Withdraw Consent

You may withdraw your consent for the collection, use, and/or disclosure of your personal data that is in our possession or under our control, at any time. We will process your request within a reasonable time from such a request for withdrawal of consent being made, and will thereafter not collect, use and/or disclose your personal data in the manner stated in your request. However, you understand that notwithstanding your withdrawal of consent, we will still be entitled to collect, use or disclose your personal data if we are required or authorized to do so under the law.

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Right to Access Personal Data

You may request to access your personal data that is in our possession or under our control, as well as obtain disclosure regarding certain aspects of the data processing and obtain a copy of your personal data.

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Right to Request for Correction of Personal Data

You may request to correct your personal data that is in our possession or under our control, as well as verify the accuracy of your data and ask for it to be updated or corrected.

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Right to Object to the Processing of Personal Data

You have the right to object to the processing of your personal data if the processing is carried out on a legal basis other than consent. Where personal data is processed for a public interest, in the exercise of an official authority vested in us, or for the purposes of the legitimate interests pursued by us, you may object to such processing by providing a ground related to your particular situation to justify the objection.

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Right to Request for Transfer of Personal Data

You have the right to receive your personal data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your personal data is processed by automated means and that the processing is based on your consent, on a contract of which you are part, or on pre-contractual obligations thereof.

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Right to Request for Deletion or Removal of Personal Data

You have the right to have your personal data removed or erased if one of the following grounds applies: you believe that your personal data is no longer necessary in relation to the purpose for which it was collected or processed; you have withdrawn your consent to the processing and there is no other lawful basis for processing the data; you have objected to the processing and there are no overriding legitimate grounds for continuing the processing; you have objected to the processing and your personal data are being processed for direct marketing purposes; your personal data have been unlawfully processed; and your personal data have to be erased in order to comply with a legal obligation. Please note that in certain circumstances where erasure would adversely affect the freedom of expression, contradict a legal obligation, act against the public interest in the area of public health, act against the public interest in the area of scientific or historical research, or prohibit the establishment of legal defense or exercise of other legal claims, we may not be able to erase the information you requested. In such cases, you will be informed promptly and given full reasons for that decision.

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Right to Restrict the Use of Personal Data

You have the right to restrict the processing of your personal data or request us to suspend the use and/or processing of your personal data.

Contact Us

If you would like to exercise your rights or have any complaint or grievance regarding how we are handling your personal data or how we are complying with the law, you may contact us by email at the following address:

Email: inquiry@authenticgemstone.com

Contact Number: 092-445-4535

Cookie Policy

We use cookies to learn how you interact with our content and to improve your experience when visiting our website. We may employ the learnings of your behavior on our website to serve you with targeted advertisements on third-party websites in an effort to remarket our products and services to you.

The types of cookies used on our website include:

  • Required Cookies, which are strictly necessary for the functionality of the website. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. 

  • Functional Cookies, which allow the website to remember your site preferences and choices you make on the site, including your username, region, and language.

  • Advertising Cookies, which are used to collect your information to offer products or services that correspond to your needs. This type of cookies may be managed by third-party service providers.

  • Performance Cookies, which are used to enhance the performance of the website and improve user experience, and may be managed by third-party service providers.

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If you want to delete any cookies already on your computer, please refer to your browser’s instructions by clicking "Help" in your browser menu. Please note that if you choose not to use cookies during your visit to our website, certain functions and pages will not work as expected.

 

Should you have any questions or concerns regarding our Cookie Policy, please feel free to contact us at 092-445-4535 or via email at inquiry@authenticgemstone.com.

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